Terms of Service
The Cuban Seed Cigar Co., www.thecubanseed.com and www.cubanseed.com provide their services to you subject to the following conditions. If you visit and/or shop at thecubanseed.com and/or cubanseed.com, you are deemed to have accepted these conditions.
RESTRICTIONS OF USE
By using this site, and/or placing any order on this site; by telephone; or by e-mail; or by mail order; or by any means whatsoever, you affirm that you are at least 21 years of age.
When you visit www.thecubanseed.com and/or www.cubanseed.com; or send e-mails to us; or communicate with us via social media platforms, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website or via social media platforms. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of The Cuban Seed Cigar Co. and protected by international copyright laws. All software used on this site is the property of The Cuban Seed Cigar Co. or its software suppliers and protected by international copyright laws.
LICENSE AND SITE ACCESS
The Cuban Seed Cigar Co. grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with written consent of The Cuban Seed Cigar Co. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents.
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of The Cuban Seed Cigar Co. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of The Cuban Seed Cigar Co. and our affiliates without written consent.
You may not use any meta tags; any software code; or any other “hidden text” utilizing The Cuban Seed Cigar Co. brand name or trademarks without the expressed written consent of The Cuban Seed Cigar Co. Any unauthorized use terminates the permission or license granted by The Cuban Seed Cigar Co. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of The Cuban Seed Cigar Co. so long as the link does not portray The Cuban Seed Cigar Co., its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any The Cuban Seed Cigar Co. logo or other proprietary graphic or trademark as part of the link without expressed written permission.
If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
The Cuban Seed Cigar Co. does not facilitate the sale of products to individuals under the age of 21.
The Cuban Seed Cigar Co. reserves the right to refuse service; terminate accounts; remove or edit content; or refuse or cancel orders, in their sole discretion, for any reason whatsoever.
REVIEWS, COMMENTS, COMMUNICATIONS, IMAGES AND OTHER CONTENT
Visitors may post reviews, comments, and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, commercial solicitation. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead. If you do post a product review content or submit material, and unless we indicate otherwise, you grant The Cuban Seed Cigar Co. and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant The Cuban Seed Cigar Co. the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify The Cuban Seed Cigar Co. for all claims resulting from content you supply.
The Cuban Seed Cigar Co. has the right but not the obligation to monitor and edit or remove any activity or content. The Cuban Seed Cigar Co. takes no responsibility and assumes no liability for any review content posted by you or any third party.
To the best of our abilities we will picture the exact product (cigar or box or accessory) offered in the text of the website. However in the event that an image of the actual cigar or cigar accessory offered is unavailable, we may occasionally use a default image of a similar cigar or cigar accessory within the same brand line.
The Cuban Seed Cigar Co. will always attempt to be as accurate as possible in the descriptions of any product offered on the website. Information on this website may contain inaccuracies and typographical errors. We shall not be held liable for any such typographical errors or inaccuracies in the content of the website. The Cuban Seed Cigar Co. does not warrant that product descriptions, prices or other content of this site is accurate, complete, reliable, current, or error-free.
The Cuban Seed Cigar Co. does NOT sell any products of Cuban origin.
If a product offered by The Cuban Seed Cigar Co. itself is not as described, your sole remedy is to return it in unused condition for a full refund.
CIGAR SAMPLER REPLACEMENTS
The Cuban Seed Cigar Co. reserves the right to replace individual cigars within cigar sampler products offered on this site (in the event that a specific cigar within the sampler offered may be out of stock). In the event that we should replace a cigar, the replacement cigar will be selected based on our choice, in which case we will always attempt to select a cigar of equal or greater value, however The Cuban Seed Cigar Co. does not warrant that the replacement cigar is of equal or greater value than the cigar offered in the sampler.
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice. With respect to items sold by The Cuban Seed Cigar Co., we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process.
Despite our best efforts, from time to time items in our website catalog may be mis-priced. In the rare case where we receive an order for a mis-priced item, we will take one of the following actions:
If an item’s correct price is lower than the price displayed on the website, we will charge the lower amount and ship you the item (We will not overcharge).
If an item’s correct price is higher than our stated price, we will, at our discretion, either contact the customer to request approval to charge the higher (correct) price. The customer will also have the option to decline paying the higher amount, and remove the mis-priced item from the order or cancel the order entirely, for a 100% refund of any funds already captured. The Cuban Seed Cigar Co. reserves the right to cancel the order and notify the customer of such cancellation.
SHIPPING – DELIVERY CONFIRMATION POLICY
The Cuban Seed Cigar Co. (“The website”; the “vendor” and “the shipper”), reserves the right to deliver products to customers (the “Recipient”) using the carrier of their choice. In cases where the recipient is located within a country to which the vendor does not ship, then the recipient may then contract with a carrier of their choice to arrange for delivery of their purchased product.
Delivery will be made to the Recipient at the “Shipping address” as provided by the purchaser at the time the order is placed via this website. Confirmation of delivery, as provided by the Carrier, is considered to be official confirmation of successful delivery to the shipping address as provided by the customer.
In the event where the customer provides incomplete; inaccurate; or incorrect delivery address information; resulting in the loss of the shipment or delivery to the wrong address resulting in loss of the shipment, the Shipper is not responsible for replacement of the items purchased or refund of the purchase price of the lost items.
In the event where the customer provides incomplete; inaccurate; or incorrect delivery address information; resulting in the return of the items to our place of business, the shipper will NOT refund the cost of shipping. The shipper may refund the customer for the purchase price of the items returned ONLY if they are returned in their original condition, and if they are deemed to be in sellable condition.
IMPORT REGULATIONS & CUSTOMS COMPLIANCE
By purchasing products via this website users affirm that they are fully aware of the import regulations for their country. Users of this website are responsible for ensuring that they are in compliance with the importation laws of their respective countries and that the product/s they purchase on this website may be legally imported into their respective countries. Users of this website are responsible for any taxes; and/or duties and/or import fees, and/or customs brokerage fees that may be applied to the package by local, regional or national authorities to the products they have purchased via this website.
The Cuban Seed Cigar Co. assumes no responsibility whatsoever for any taxes; and/or duties and/or import fees, and/or customs brokerage fees that may be applied to the package by local authorities, to the products purchased by the customer via this website, by telephone, email or any other means of order submission.
International Customers: All sales are final. Customer assumes all risks for any package that is lost, stolen, damaged, or held in customs and not returned to us. If you’re assessed taxes or duty and you refuse the package, a refund or re-ship is only available once we have received the returned package, verifiable by tracking. We refund only the price of the product, not the shipping charges. If re-shipped, the customer is responsible for the additional shipping charges. Refused packages in Australia and Turkey do not get returned, therefore there are no refunds or re-ships possible.
TITLE OF PRODUCT
All cigars offered via The Cuban Seed Cigar Co. are sold and fulfilled by The Cuban Seed Cigar Co.’s cigar fulfillment provider (“the seller”) at its licensed premises in the USA, where title to all such merchandise passes from the fulfillment provider to the customer (“the purchaser”) placing the order via The Cuban Seed Cigar Co. at the moment of final submission of order; receipt of emailed order; or conclusion of telephone transaction where the order was placed. The purchaser (the “customer”) becomes the Importer of record at the moment that the seller captures payment for the product/s. Title of the merchandise is not taken by The Cuban Seed Cigar Co. via it’s fulfillment provider will cooperate with any customer wishing to arrange an independent carrier for shipment to the destination of their choice. All documentation related to the shipment as is produced subsequent to transfer of title from the seller to the customer shall be the sole responsibility of the customer. Certain countries may impose restrictions on the import of certain types of tobacco products; as such The Cuban Seed Cigar Co. assumes no responsibility whatsoever for any such shipments and urges its website visitors to ascertain the law applicable for shipments to the jurisdiction to which their order is consigned.
In the event that a customer enters an incorrect order or makes an error in typing the delivery address for an order, which is subsequently delivered to the address which was provided by the customer, then the customer shall be fully responsible for the full value of the order including the shipping charges.
RETURNS & EXCHANGES
All products may be returned for any reason for a full refund or exchange up to 7 days from date of purchase. Those wishing to return items are requested to contact the seller for approval authorization prior to returning any item.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
We reserve the right to make changes to our site, our policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.